Kitsap Just to add an observation. I own my modem (Netgear) and router (ASUS) and have access to configure the network Domain Name Server (DNS) of my choice. I use Open DNS and seldom see any performance issues with the Xfinity web site.
I will say, I do not see performance issues on the Internet, excerpt for the Comcast customer websites.
The Internet service that Comcast provides is, imo, excellent.
I’ve no issue whatsoever with the talented Engineers providing that Internet service to me. Indeed, I laud them.
My concern is the support that Comcast provides, or seems to be reluctant to provide.
For example, when I try to access the Comcast support site, I see this message …
Just a moment. This is taking a bit longer than expected, but we're on it.
So, that’s an implicit admission by Comcast that their website is bogged down.
