Man-of-Leisure It’s existed since 2016, and you were an active member of DSLReports where it was talked about frequently.
So, then, why didn’t the Comcast reps tell me about it? That goes back to my original question, which you seem to be trying to deflect away from.
Did Comcast tell me of that option when I called for a new contract? My answer: I was never told of that option that you say was available to me.
I also do not ever remember ever seeing a Comcast mailing or on-screen advertisement promoting that.
To me, it seems to be a yes/no question. Has Comcast informed me of that option?
And my current view is that Comcast never told me.
- And, fwiw, lately I am seeing many, oh so many Comcast advertisements on the TV in the local blurbs spots on the cable networks. But I have not yet seen one of those advertisements mention the Internet tier you mention. So, if, as you say, it has been available since 2017, why has not Comcast seemed to promote that great price point?
That aside … But you seem to think that I should rely upon message board posts, instead of my multiple discussions with Comcast reps and Comcast promotional TV ads, to determine my bill.
That then raises more questions …
For starters, what is the goal of those Comcast reps (and now the AI bot) that answer the phone when I call?
Based upon your comments, it does not seem that Comcast support is focused upon helping me.
Maybe you should just say that explicitly?
