Voipo is officially shutting down.

px_eliezer_

Good that it’s all working well for you!

As a side note, we had lots of discussions on the old DSLR forum about ping times and such.

For the most part although there might sometimes be small perception differences, pretty much anything within the USA (and Canada) should be acceptable, and that is consistent with what the guidelines from Cisco (etc) indicate.

We had examples of people in far western Canada, likewise California, who were happy users of Callcentric servers in NY.

Again, it’s great that it works well, but folks don’t need to worry themselves too much about “The Ping and I”. 🙂

dcm

chpalmer Yes. My Mom also had a virtual number.

Russell

dcm Early Voipo adopters got two lines and a virtual number for the same price (and same renewal price) as the later offering. I joined in 2009 and that’s what I got and had until the “end”. By two lines: the primary number rang both lines connected to the ATA, which fed the house wiring, and for years we have had two sets of phones, one set on each line. Calling the virtual number just forward to the “primary” number and also rang both lines.

I didn’t port the virtual number.

We still have two sets of phones with voip.ms with the same ATA setup as above, by using ring groups. By using extensions we now can call from one set to the other.

nhut

After a month of trouble shooting with them, I am finally up and running. Is Omar G. the only customer service rep? Or maybe once a ticket is opened, one rep has to see it all the way through. It was agonizing to try what Omar recommended, email him the results and wait several days to a week for a response. And then do it again. I get that the transition of VOIPO customers is a unique situation. But I’m not sure VOIP.ms is really staffed to support their new customer base.

One of the following two tweaks resulted in me being able to receive inbound calls: changing the SIP port to 5080 or resetting the main SIP password again (had previously reset, following the password standard).

For a couple of weeks, I could receive inbound calls, but not place outbound calls. Assigning a caller ID resulted in outbound calls being enabled.

Maybe I missed one of these in following the instructions… But I think I followed them pretty meticulously.

I was ready to pull the plug on a home line. But I guess I’ll stick with them for a bit.

px_eliezer_

nhut

If you want to have 911 available (which you really should) be sure to follow their instructions and their test procedure.

VoIP.ms has added an extension to its network where all VoIP.ms users may call to test their CallerID. At any time, you may test your outbound CallerID by dialing ’1-555-555-0911’ through VoIP.ms’ network and the system will playback your CallerID, then make a short pause, and play the test result. As a reminder, if it is not correctly configured, your (911) call will not go through….

You can activate this service at your Customer Portal >> DID Numbers >> Emergency Services.

Important Note:
Note that if your DID from Voip.ms is not subscribed to the Emergency Services, attempting to make a call to 911 will result in a busy signal, since your callerID (which should be a valid DID or number) won’t be in Voip.ms Database. This will result by not reaching the desired destination. Also make sure to read the Terms and Condition on this page.

https://wiki.voip.ms/article/Emergency_Services

Samot

px_eliezer_ If you want to have 911 available (which you really should) be sure to follow their instructions and their test procedure.

FCC Rule: 47 CFR § 9.5

“An interconnected VoIP provider shall not allow end users to make outbound calls (other than 911) unless the provider has obtained from the end user the Registered Location.”

https://www.law.cornell.edu/cfr/text/47/9.5

Samot

So once again, VoIP.ms doesn’t do things the right way.

px_eliezer_

Of note over on the Reddit side, posting here as it may help some folks get some of their money back:

DWDM

STILL noticing almost NO spam calls on the former VOIPO —-> Voip.ms line. My 5 other neighbors that I helped port and install have the same comments.
Since switching, I have paid $2.40 for service as opposed to the $49.00 a year Tim was charging me as a “founding father” (member). lol. Definitely worth it so far and I’ve ironed out all the bugs so its all good.

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