I just received this suspicious Home Warranty letter in the mail today. First thing that I noticed is that it never stated who the company actually is, just “Home Warranty Division.”
Also. AFAIK, I never signed up for any Home Warranty plan.

I looked up the phone number provided and this is what Google shows:
From: Google AI Overview
The phone number 888-928-1981 is associated with Home Warranty scam letters and solicitations. Several sources indicate that this number is part of a scam attempting to sell homeowners unnecessary and possibly fraudulent home warranties.
Here’s what the search results tell us:
- BBB Scam Tracker: The Better Business Bureau’s Scam Tracker lists this number in multiple reports related to Home Warranty scams.
- Deceptive Tactics: The letters associated with this number often mimic official notices from mortgage lenders, using phrases like “final notice” or “lapse in coverage” to create urgency and pressure recipients to call.
- Misleading Affiliation: Some letters may claim affiliation with a specific mortgage company, though they are not genuinely connected.
- Public Record Data: Scammers may obtain homeowners’ information like their name, address, and mortgage lender from public records to make their solicitations seem more legitimate.
- Pressure and Threats: Individuals calling the number may be pressured to make payments and threatened with loss of coverage if they don’t comply.
- Advised Action: It’s recommended to not respond to these solicitations, shred or recycle the letters, and not provide personal information over the phone to unsolicited callers.
- Verification: If you have concerns about your home warranty, it’s best to directly contact your current home warranty provider to verify the information.
In summary, be cautious if you receive communications from the phone number 888-928-1981, as it is linked to deceptive home warranty solicitations.