EnerJi Wisely? I guess it increased support costs, but still, annoying. I have an intermittent issue and unless I’m right by the XB8 to view the lights (and I’m usually not) there’s not a trace of what went wrong in the logs. Signals look great. Using the troubleshooting options on web or Xfinity app say that everything is perfect. :/
Get a truck roll, they’ll find something. Bad connector, grounding block issue at the demarc, etc. they’ll find something.
And I say this after about a year of having another truck roll where they “supposedly” did this.
Same issues you had, just a random drop out here and there.
