I used to have a “go to” contact at Rogers. Since the massive layoffs recently, chat and phone lines have been jammed. And I can no longer reach my point of contact at Rogers. Now, I have to go through other means like CCTS which will trigger someone from the OP to respond (with an AI response). On top of that, I noticed a smashing $80 “activation” fee for renewals.
Furthermore, Rogers Wi-Fi Hot spots are also no more and Rogers makes it sound like it’s a good thing: “ As part of our commitment to deliver the best-connected experiences, on July 21, Rogers WiFi Hotspots will no longer be available”,
And another thing, I noticed on my current Rogers (formerly Shaw Mobile) account they now have added evening and weekends talk time which makes me wonder if they will be bringing out plans with minimal talk time like we had back in the 90s.