Trying to avoid a phone call to Xfinity if I can. However, when I go to the website to change my plan, I am seeing conflicting information. Wondering if it is just me, or if others have spotted this.
On the plan selection page, if I select the 2 Gig plan, I see this is the download/upload:
Download: 2200
Upload: 250
However, when I select it, and navigate through the flow to select customer owned equipment, and get to the final confirmation screen, the speed changes to this:
Download: 2000
Upload 35
Currently, I am in a mid-split area. I am on the X2 plan, and get 2500 download, 350 upload. This is on customer owned equipment.
Is this just a glitch on the final screen, and the upload should be 250? Or for some reason are they downgrading the speed, different from what the broadband facts screen shows?