MacLeech
When evaluating potential hires, it's smart to evaluate candidates on how well they would get along with others in a team environment. In law enforcement, de-escalating situations can mean the difference between a routine encounter and a violent one. De-escalation training is a valuable tool for the officer and also benefits those they serve.
Also, companies are increasingly requiring access to social media postings of candidates to see how they think and speak. Inflammatory rhetoric, poor writing and composition skills are negatives.
Those who demonstrate tendencies to alienate others, have poor communications skills or poor writing and composition skills may not get callbacks. Candidates may be equal or even better in experience, technical or educational background, but the difference makers can come down to those qualities previously mentioned.