LondonDave
Not really, I connected my Nokia back so they could do some tests when I was getting really slow speeds. Since my switch was still connected, they deemed the test to be inconclusive at the end of the night… As if my network would use the full 540mbps all evening… I had nothing downloading except IPTV (2-3mbps at most, using a VPN because Ebox/Bell throttling IPTV).
What pisses me off is that they could have sent me an email to ask me to unplug the switch, nope, a wasted night where the speeds were ridiculous (3-8mbps download). All the other days, they were either not evailable or my speeds were back to normal. Anyways, at this point, they still haven’t told me what’s the use of those speedtests, I’m fed up of wasting my time with them. Ebox still hasn’t said a word about my multiple questions concerning the AC STTRPQ3817W_RE0.
I still haven’t spoken with anyone except support level 2 via emails. @eric didn’t respond/see my private message and an employee from Ebox that answered my CTFS complaint still haven’t called me back, even though I asked him a few times to do so.
I’m not impressed.
