Over here, I found that Distributel redirected to eBox for a Toronto address. Now I’ve tried with new browser windows and even a VPN, and I’ve been consistently redirected to eBox without even entering an address.
Is pure fiber available at your parents address? Just confirming, they are currently on cable in Rogers territory?
Something very fishy is going on.. Perhaps Bell is consolidating brands, and dropping unwanted cable subscribers as well? Ugh!