ATT Fiber Install?

wukilla

Hello, can someone point me in the right direction on how to get ATT to run fiber to my home when the node is in my yard? Tried calling once and a rep said that Comcast had the rights to our area. Just happened to see a ATT truck next door and talked to the tech. He informed me that the node is literally in my front yard and that our neighbors have the service. Any suggestions on who at ATT to call?

xpxp2002

If there is a tap in your yard, you should be able to order online.
https://www.att.com/internet/fiber/

In very rare circumstances an address can be missed when they update the database of serviceable addresses. The advice I’ve generally read is that you can have an AT&T COR store open a NAV ticket to have your address verified.

Here are some other suggestions on how to deal with serviceability issues. Not sure how valid/current this information is, though.

wukilla

Thank you for the help! I’ll see what they say.