That is the worst article, a piece written interviewing a defense attorney (on TikTok?) looking to get their name out. Please provide better evidence.
“three reasons why people may get charged with shoplifting at a self-checkout:”
“1. Intentional Shoplifting” No shit, intentional shoplifters get charged with shoplifting. What a concept! Zero to do with self-checkout and it’s the right thing to happen.
“2. Accidental Shoplifting” It was an accident. Happens with store register clerks too. They forget to scan something, or they ring up the item wrong. This is often why there are store personnel watching self-checkout, to correct the accidents if possible. If it wasn’t an accident, it was very likely intentional, see #1.
“3. The Truly Innocent” NOT shoplifting. Happens when using store register clerks too. Nothing listed with that is unique to self-checkout.
Do you really think “asset protection” is going to review hours of “grainy video” to go after shoppers days, weeks, or months AFTER they left the store grounds? It’s written off as “shrinkage” at that point, unless it’s a repeat offender who has intentionally stolen thousands of dollars worth of products. In those cases, the police are involved and investigate, not asset protection.
HooRU A little reading and you’d see videos and articles on how innocent people get nailed a day after for stealing when they were mistaken for the thieves.
Being “Mistaken for theives” has nothing to do with self-checkout.