3/20/2025 VoIP.ms is announcing a routine account password reset… given that this is security-related, has a timeline, and will affect all customers, I figure it is worth noting here and now.
OE
Dear customer,
You will receive instructions on how to change your password in the next few weeks. This is a routine security measure as part of our updated security policy.
Once you receive the email, you will have 30 days to update your password. After that period, a mandatory password reset will be enforced for accounts that have not updated their credentials.
To ensure you don’t miss any critical updates, we recommend regularly checking the News & Announcements section of our Customer Portal and monitoring your inbox.
Timeline
D0 (Today) – Announcement of upcoming password reset requirements – this email.
D30 (Approximately 30 days from now) – Voluntary password reset period begins. All users are strongly encouraged to update their passwords to meet new minimum-security standards.
D60+ (30 days after the voluntary reset period) – Mandatory password reset. Any accounts that have not updated their passwords to meet the new security criteria must reset their passwords before accessing services.
Password Change Requirement Details
We have elected to update our password policy in alignment with the latest NIST 800-63B guidelines, published in late 2024. As part of our ongoing commitment to protecting our users, we continuously update our security policies to reflect the industry’s best practices and the highest standards in cybersecurity.
If you have any questions, please contact us at support@voip.ms.
Best regards,
VoIP.ms Team
https://www.voip.ms