Spectrum store was sure busy at late noon today!

antdude

Thanks God I did the online reservation and check in to be #2 while everyone (12 people!) had to wait without it. Even kiosks were busy! I still had to wait a bit too just to get a specialist and then swap remote controls (they didn't have same model and didn't know if the other model were compatible (it is after trying it -- whew!). 😮

vaxvms

I made a reservation to get a new modem last year. When I got to the store there were more than 2 dozen people waiting, some had been waiting for quite a while. I got bumped to the front of the line when I walked in. If looks could kill I'd have never gotten out of the store alive. At least 1 of those waiting went up to CSR to complain very loudly.

I'll never go to any Charter/Spectrum store without a reservation.

antdude

Same with VZW stores, restaurants, etc.